FEATURES:
Product size: 14cm*14cm
Soft texture, smooth surface, easy to demould,
Food-grade silicone material, contactable, safe and odorless
Not easy to deform, resistant to high and low temperatures, and can be placed in the oven and refrigerator;
Contains 2 silicone molds, 2 packs of paper sticks, 2 silicone lids
Instructions for use
1. For the first time and after each use, wash with hot water (diluted edible detergent) or put it in the dishwasher. Do not use corrosive detergent or foam to clean. Make sure that the silicone mold is thoroughly dried before each use and storage.
2. When baking, the silicone mold should be opened on the flat baking tray. Don't let the molds be dry-baked. For example, for a six-mold, you only fill 3 molds, and the other 3 molds must be filled with clean water. Otherwise, the mold will burn out and the service life will be reduced. In order to achieve good results for the baked products, lightly spray a small amount of anti-stick baking pan oil on the surface of the silicone mold before baking.
3. When the baking is completed, please remove the entire baking pan from the oven and place the baked products on the grid to be cooled until it is completely cold.
4. Silicone molds can only be used in ovens, ovens and microwave ovens, and must not be used directly on gas or electricity, or directly above the heating plate or under the grill.
5. Do not use all-purpose knives or other sharp instruments on the silicone, and do not stick to heavy pressure, pull, or violently face each other. 6. Silicone mold (because of static electricity), it is easy to absorb dust, it is best to put it in a paper box and put it in a cool place when it is not used for a long time.
FREE SHIPPING on orders over US$78.99 (or US$5.99 shipping fee to worldwide)
The product you purchased will be shipped out in 24~72 hours .
We have one logistics channels to choose from：
Air Parcel Register Shipping Service: It usually take about 15-25 working days to be arrived. We will send the tracking number to you after the order was shipped out.
(WORKING DAYS ARE MONDAY-FRIDAY. HOLIDAYS, SATURDAY AND SUNDAY ARE NOT INCLUDED IN SHIPPING DAYS).
Hebbly believes in quick and easy returns, and wants to make this process as easy as possible for you.
7 Days NO REASON to return, the return policy is to contact us within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Plz note that the cost of shipping return is paid by you.
Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
To return your product, contact us using our contact page and we will provide you with our current return address.
For full details, read our full Return Policy below:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
The refund will be given to you within 5 days after we receive the return items.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Exchanges (if applicable)
We will replace items if they are defective or damaged.
Shipping
To return your product, contact us using our contact page and we will provide you with our current return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
WHERE IS MY ORDER SHIPPED?
Since a lot of good and inexpensive goods are produced in Hong Kong, most of the items on our website are produced in and sent from Hong Kong to the whole world, and a small part is from China.
HOW TO TRACK MY ORDER?
If you have created registered an account you can simply log in and check your order status under "my account".
HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?
We use Air Parcel Register shipping method:
- Air Parcel Register shipping takes 15-20 business days.
ABOUT CUSTOMS TAX?
Taxes may apply for imported goods/services and is regulated by the country law. Hinstars is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.
HOW DO I EXCHANGE AN ITEM/ORDER?
You can exchange a purchased product within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Please note that the cost of shipping return is paid by you.
Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To exchange an item or order, contact us using our contact page and we will provide you with our current return address.
HOW DO I RETURN AN ITEM/ORDER?
You could return items to us if you do not satisfied with it. Our return policy is to contact us within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Please note that the cost of shipping return is paid by you.
Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
To return your product, contact us using our contact page and we will provide you with our current return address.
HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We will process your refund request shortly after being informed of your intentions. However, the estimated time for the refund to return to your account is based on the payment method you selected when placing your order. Below please find enlisted the most common processing times:
| Payment Method | Refund Time Once Approved |
| PayPal Express Checkout | Within 14 business day |
| Qiwi, Webmoney, Yandex,iDEAL, Giropay, CashU, Sofort. | Within 14 business days |
| Boleto | Within 14 business days |
| Western Union Wired Payment | Within 14 business days |
| Credit Card | Refund within one business day, but bank processing may take 7-14 natural days to show in your account |